Information we collect and how we use it
We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
We and our group companies may also wish to provide you with information about special features of our website or any special service or products which we think may be of interest to you. If you would rather not receive this information, please send e-mail entitled "NO MAIL" to email@example.com.
If, at any time, you wish to have your information removed from our active databases, please send an e-mail entitled "REMOVE FROM DATABASE" to firstname.lastname@example.org. We will take steps to ensure that the information is deleted as soon as reasonably practicable.
Cookies are small text files on you computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the website. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them.
The creation of a cookie on your computer does not give the website any access to other information such as your e-mail address.
How we protect your information
We endeavour to protect the information you provide and there are various security procedures that have been put in place, as set out in this policy.
Updating your details
If any of the information that you have provided to 4 Seasons Environmental Product Limited changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail entitled "CHANGE OF DETAILS" to email@example.com or by sending a letter to 4 Seasons Environmental Products Limited, 27 Barbara Avenue, Leicester, LE5 2AD.
How to contact